HSS Support Services are delivered exclusively from within the UK and are available on a 24 x 7 basis.
Customers are provided with direct access to dedicated professionals with extensive skills committed to providing high end support for CRIS, associated products and infrastructure. The support team is located within the same office as the development function, to provide detailed expertise where required.
To underpin support services, the HSS technical services team are trained to provide specialised Oracle, Operating System and Hardware support which strengthen the support capability.
Customers have the flexibility of accessing HSS support via telephone, email or through an online web logging system.
For more information regarding the available support services and how HSS may support your specific needs please contact us.